Terms & Conditions

1. About The Great Hope Foundation Zimbabwe

The Great Hope Foundation Zimbabwe is a public voluntary charity organisation dedicated to supporting vulnerable children in Zimbabwe. Our registered address is 21119 Goshen, Epworth Overspill, Harare, Zimbabwe. These Terms govern your use of our website and any related digital services.

2. Acceptance of Terms

By accessing or using the website of The Great Hope Foundation Zimbabwe, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our website. We reserve the right to update these Terms from time to time, and we encourage you to review them periodically.

3. Website Use

You agree to use this website only for lawful purposes and in a way that does not harm the reputation, operations, or activities of the foundation. Specifically, you must not:

• Submit false, misleading, or harmful information through any form or channel
• Attempt to gain unauthorised access to any part of the site or its systems
• Use the site to distribute spam, malware, or malicious content
• Interfere with or disrupt the normal operation of the website
• Copy or reproduce the content of this website without prior written permission

We reserve the right to restrict or remove access for any user who violates these conditions.

4. Contributions & Partnerships

All contributions received by The Great Hope Foundation Zimbabwe — whether money, goods, or time — are used to support the foundation's charitable work, including nutrition, healthcare, shelter, clothing, protection, and caregiver support for vulnerable children.

• Contributions are allocated according to the most urgent needs at the time of receipt
• Contributed items are distributed directly to children in our care
• We aim to be transparent about how contributions are used
• We do not fundraise for personal gain or for activities outside our charitable mission

If you have any questions about how your contribution will be used, please contact us before contributing.

5. Privacy

We respect your privacy and are committed to handling any personal information responsibly. When you submit your name, email, phone number, or other details through our website forms, we will:

• Only use your information to respond to your enquiry or process your request
• Not sell, share, or distribute your personal information to third parties
• Store your information securely and only for as long as necessary

By submitting a form on our website, you consent to the use of your information as described above. You may contact us at any time to request deletion of your data.

6. Child Protection & Safeguarding

The safety and welfare of every child in our care is our highest priority. The Great Hope Foundation Zimbabwe maintains a strict child-safe environment and does not tolerate abuse, exploitation, neglect, or any form of harm toward children.

• All staff and volunteers undergo background checks before working with children
• Everyone involved with the foundation must agree to and follow our Child Safeguarding Policy
• We do not publish or share photographs or identifying information of children without authorisation
• Any concerns about the welfare of a child should be reported to us immediately

If you have a safeguarding concern, please contact us directly or reach out to the relevant child protection authorities in Zimbabwe.

7. Volunteer Conduct

All volunteers working with The Great Hope Foundation Zimbabwe are expected to:

• Treat all children and families with dignity, respect, and compassion
• Follow all safeguarding rules and guidelines at all times
• Maintain confidentiality about the children and families they encounter
• Respect the values and mission of the foundation
• Not engage in any behaviour that could harm the children or the reputation of the foundation

Failure to comply with these standards may result in removal from the volunteer programme.

8. Intellectual Property

All content on this website — including text, images, logos, and design — belongs to The Great Hope Foundation Zimbabwe. You may not reproduce, copy, or distribute any content from this website without prior written permission.

9. Limitation of Liability

The Great Hope Foundation Zimbabwe makes every effort to ensure the accuracy of information on this website. However, we are not responsible for:

• Errors or inaccuracies in third-party information or linked resources
• Partnership platform outages or technical issues beyond our control
• Actions taken by third parties in relation to the foundation

Our liability is limited to the extent permitted by applicable law.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our work, legal requirements, or website functionality. All changes will be posted on this page with an updated date. We encourage you to check this page periodically.

11. Contact Us

If you have any questions about these Terms, please reach out to us at info@greathopefoundationzw.org or visit our Contact page.